Thanks for shopping at 5th Blocker Skates

If you are not entirely satisfied with your purchase, please get in touch.

Returns

If you aren't happy with your purchase for any reason we are more than happy to have it back for refund or exchange. To return an item you must notify us of your wish within 14 days. Once we authorise the return you have a full 14 days from then to return it. See "REFUNDS" and "SHIPPING" below for details of the returns procedure.

Christmas purchases made in November and December can be returned up till 25th January.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Please contact us before sending.

send to:

5th Blocker skates (Returns: "insert your order number here")

Unit 11&12 The Savoy Centre,

140 Sauchiehall Street,

Glasgow,

G2 3DH

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit/debit card(or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item, shipping costs are non-refundable. Any further cost incurred by us in relation to shipping will be deducted from your refund e.g. if postage is underpaid. 
For example: item is £19,95, shipping surcharge is £3, your bill is £22.95, item eligible for a refunded, you will receive £19.95.

Contact Us

If you have any questions on how to return your item  contact us at:

info@5thblockerskates.co.uk

or text: 07591 909 232 

Phone reception in the centre is not very good so we advise against calling until we can get that resolved.

​​​​​​​You can check your legal rights to return on the government website here: https://www.gov.uk/accepting-returns-and-giving-refunds